Apex Automotive — European Car Specialists Melbourne

01 — Brand Specialisation

Five marques.
Specialist depth in each.

Every Apex technician is trained on European drivetrains, electronic architectures and factory service procedures. Hover a brand to see what a specialist service includes.

/ 01

BMW

Specialist service from $390

Logbook-equivalent service
Genuine BMW OEM parts
ISTA+ dealer-level diagnostic scan
Reset service indicator
12-month workmanship guarantee

/ 02

Audi

Specialist service from $420

Logbook-equivalent service
Genuine Audi OEM parts
ODIS dealer-level diagnostic scan
Reset service indicator
12-month workmanship guarantee

/ 03

Mercedes-Benz

Specialist service from $450

Logbook-equivalent service
Genuine Mercedes OEM parts
XENTRY dealer-level diagnostic scan
Reset service indicator
12-month workmanship guarantee

/ 04

Volkswagen

Specialist service from $290

Logbook-equivalent service
Genuine VW OEM parts
VCDS / ODIS diagnostic scan
Reset service indicator
12-month workmanship guarantee

/ 05

Volvo

Specialist service from $350

Logbook-equivalent service
Genuine Volvo OEM parts
VIDA dealer-level diagnostic scan
Reset service indicator
12-month workmanship guarantee

02 — Workshop Services

Every service
your car needs.

From routine logbook servicing to complex diagnostic work and performance tuning — all carried out in-house with factory-spec equipment and OEM parts.

/ 01

Logbook Servicing

Manufacturer-scheduled service intervals carried out to factory specification, with all stamps and digital service records maintained to preserve your warranty and resale value.

/ 02

Diagnostic & ECU

Dealer-level scan tools — ISTA, ODIS, XENTRY, VIDA — for fault diagnosis, module coding, adaptations and software updates across all major European platforms.

/ 03

Brake & Suspension

Brake discs, pads, sensors, fluid flushes, control arms, struts, dampers and air suspension — replaced with OE-quality parts and torque-spec assembly.

/ 04

Timing Belt & Chain

Timing system replacement for VAG TFSI, BMW N-series, Mercedes M270/M274 and similar — including water pump, tensioners and locking-tool fitment.

/ 05

Pre-Purchase Inspection

Comprehensive 120-point inspection before you buy a used European car — mechanical, electronic, structural and service-history review with written report.

/ 06

Performance Tuning

ECU remapping, stage upgrades and intake/exhaust work for TFSI, TSI, N20, N55, B58 and AMG platforms — dyno-tested and warranted.

03 — About Apex

The independent alternative
to the European dealership.

Apex Automotive opened its doors on Bay Road, Cheltenham in 2016. We built the workshop for one purpose — to give Melbourne's European car owners a serious independent option to the dealer network.

Our four technicians are all factory-trained on European platforms. We invest in the same diagnostic tooling the dealers use, source parts through OEM channels, and stamp logbooks to manufacturer schedule. The result is dealership-quality service, typically at around 30% less than the franchise price.

Four European-trained technicians under one roof
Factory-spec diagnostic tools for every brand we service
Genuine OEM parts — never aftermarket substitutes
Log-book compliant servicing protects your warranty

European car being serviced on a workshop lift

9 yrs

Independent · Cheltenham

4,200+

European cars serviced

9 yrs

Trading on Bay Road

5.0 ★

Average customer rating

100%

Factory-spec equipment

04 — Why Apex

Built for European cars.
Nothing else.

Four principles guide every job that leaves the workshop. They're what make Apex the credible independent option — not just a cheaper one.

Factory-spec equipment

ISTA, ODIS, XENTRY and VIDA — the same dealer-level diagnostic platforms used by the European franchise networks.

Genuine OEM parts

Sourced through manufacturer channels — never bargain aftermarket. Quality the way the engineers in Munich, Ingolstadt and Stuttgart intended.

Log-book compliant

Servicing to manufacturer schedule with all stamps and digital records maintained. Your new-car warranty stays intact.

Transparent fixed pricing

Written quote before we start. No mystery line items, no surprises at the counter — typically 30% below dealer pricing.

05 — Owner Reviews

Trusted across
Melbourne's south-east.

A consistent 5-star rating from owners across Cheltenham, Brighton, Sandringham and Bentleigh. Most stay with us once they've left the dealer.

"Had my BMW 330i logbook-serviced at Apex after three years at the dealer. Same stamps, same OEM parts, same level of care — and around six hundred dollars less. The diagnostic report they emailed was more detailed than anything I'd seen from the franchise."

JC

James C.

Cheltenham · BMW 330i

"Apex did the timing chain on my Audi A4 after two other workshops told me it was a write-off. They handled it cleanly, kept me informed every step, and stood by the work with a written 12-month guarantee. Dealer-level result without the dealer-level price."

SK

Sophie K.

Brighton · Audi A4 2.0 TFSI

"My Mercedes C-Class had been pulling on the brakes for months. Apex diagnosed a sticky caliper inside an hour, replaced the discs and pads with genuine parts, and bled the system properly. Honest, methodical and the workshop is spotless."

RT

Raymond T.

Sandringham · Mercedes C200

"Stage 1 tune on my Golf GTI — and a full DSG service while it was in. They explained every line of the quote, dyno-tested before and after, and the car feels properly sorted now. Easily the most professional workshop I've used for a VW."

DM

Daniel M.

Bentleigh · VW Golf GTI MK7

06 — Recent Work

From the
workshop floor.

A small selection of recent jobs — major services, timing work, brake overhauls and ECU tunes — passing through the Cheltenham bay.

Bay 01 BMW 330i Logbook Service

Bay 02 Audi A4 Timing Chain

Bay 03 Mercedes C-Class Brakes

Bay 04 VW Golf GTI Performance Tune

07 — Frequently Asked

Questions, answered.

Will independent servicing void my new-car warranty?

No. Under Australian Consumer Law and the ACCC's guidelines, you are free to have your car serviced by any qualified workshop without losing your factory warranty — provided the service follows the manufacturer's schedule and uses parts of equivalent quality. Apex services to factory specification, uses genuine OEM parts and stamps your logbook accordingly.

Do you offer loan cars?

Yes. We have a small fleet of complimentary loan cars available for customers booking major services, timing work, or any job requiring more than half a day in the workshop. Please request a loan car at the time of booking — they're allocated first come, first served.

Do you use genuine parts?

Yes — genuine OEM parts sourced through manufacturer channels are our default. If you'd prefer an equivalent OE-quality alternative (often supplied by the same manufacturer that builds the original for the factory), we'll quote both options so you can make an informed choice. We never substitute without consent.

How does your quote process work?

Send us your registration, the service due or the symptoms you're experiencing, and we'll come back with a fixed written quote — no obligation. If diagnostic time is needed first, we'll quote that separately and confirm the repair cost before any further work starts. No surprises at the counter, ever.

08 — Get in touch

Book a service.
Or just ask a question.

We'll quote any job in writing before we begin. Reach the workshop by phone during opening hours, or drop us an email and we'll respond the same business day.

Workshop

142 Bay Road
Cheltenham, Melbourne VIC 3192

Mon–Fri 7:30am – 5:30pm · Sat by appointment

Phone

(03) 9555 7723

Email

service@apex-automotive.com.au

Service
for your
European car.

Five marques.
Specialist depth in each.

BMW